Policies & Agreements
Browse terms, privacy information and other policies that apply to Customers and Suppliers.
Privacy and Policies
Select a policy to read its full sections.
Supplier Privacy Policy
Supplier business, verification, service history and settlement information, supplementing Customer Privacy.
Supplier Verification Policy
Application assessment and verification requirements for Supplier profiles and service categories.
Professional Licences and Authorizations Policy
Requirements for professional registrations, licences, permits and other authorizations.
Insurance and Risk Management Policy
Insurance and risk controls appropriate to particular Supplier services.
Supplier Payment, Settlement and Fee Schedule
Customer payment collection, Supplier commission, deductions, settlement records and payout timing.
Supplier Cancellation, Delay and No-Show Policy
Expectations when Suppliers cancel, arrive late or cannot complete accepted work.
Supplier Complaints and Dispute Resolution Policy
How Kelin investigates service, customer, payment and Supplier-related complaints.
Supplier Verification Policy
Additional policy maintained by Kelin.